Technical Support & Resource Center For Sink Installation & Care

To make your brand or project stand out, CreaVe has established this comprehensive support center for kitchen sink installation and maintenance. Here, you can find official installation guidelines and maintenance specifications for our stainless steel and quartz stone sink series. Providing these resources to your customers will not only enhance their user experience but also reduce your after-sales support costs and build brand loyalty.

Sink Installation

Stainless Steel Sinks

This video provides a general overview of a typical stainless steel sink installation. For a successful and secure fit, please ensure your professional installer adheres to the following critical principles.

Key Installation Principles:

Verify Countertop Cut-out

Before any installation, place the sink on the countertop to verify the cut-out dimensions are correct, ensuring a proper fit.

Use All Supplied Hardware

Always use the mounting clips and hardware provided with your CreaVe sink to ensure a secure and even attachment to the countertop.

Apply Sealant Correctly

Apply a continuous bead of high-quality, mold-resistant silicone sealant around the sink’s rim (for topmount) or countertop cut-out (for undermount) to create a watertight seal.

Check for Level

After placing the sink, check that it is level from front to back and side to side before final tightening of clips.

Quartz / Granite Sinks

This video demonstrates the key steps. Please ensure your professional installer pays close attention to the following principles, especially regarding cabinet support.

Key Installation Principles:

Ensure Adequate Cabinet Support

Due to the sink’s weight, the cabinet must have adequate structural support built to hold the full weight of the sink when filled with water. Failure to do so may void the warranty.

Professional Countertop Cut-out

We recommend the countertop cut-out be performed by a professional stone fabricator for precision and safety.

Create a Watertight Seal

ust like stainless steel sinks, use a high-quality silicone sealant to prevent any water leakage between the sink and the countertop.

Allow Sealant to Cure

Follow the sealant manufacturer’s instructions for curing time before using the sink. Do not put any weight in the sink until the sealant is fully cured.

Sink Care & Maintenance

Stainless Steel Sinks

DO'S

Rinse and dry daily to prevent water spots and mineral buildup
Clean with a soft cloth and mild soap
Use specialized cleaners for PVD & Nano coated sinks to protect the finish
Address rust spots promptly with a non-abrasive stainless steel cleaner

DON'TS

Avoid harsh chemicals like bleach oven cleaners or drain clog removers
Do not use abrasive pads like steel wool or scouring powders
Don't let wet sponges, salty foods, or corrosive liquids sit on the surface

Quartz / Granite Sinks

DO'S

Clean daily with a soft cloth and soapy water for most situations
Always use trivets or mats for hot pots and pans to prevent thermal shock

DON'TS

Avoid abrasive powders and scouring pads which can dull the surface
Do not expose the sink to harsh chemicals like paint removers or highly acidic solutions
Never cut or chop directly on the sink surface